Frequently Asked Questions

Find answers to common questions about our genuine suede footwear, shipping, and returns.

What material are MAKSON shoes made of?
Our shoes are crafted using 100% genuine premium suede leather, offering durability, breathability, and a luxurious finish.
How long does shipping take?
Standard shipping typically takes 3-5 business days across most regions in India. You will receive a tracking link via SMS/Email once dispatched.
What is your return/exchange policy?
We offer a hassle-free 7-day return and exchange policy. The product must be unused and in its original packaging. Please visit our Returns center to initiate a request.